System Issues 06/29/2017

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9:46 AM EDT Rackspace has posted an official time of resolution of 8:43 EDT for the issue affecting their Cloud services. If we get more information, we will provide it here. Thanks!

 

7:00AM EDT  Our service provide, Rackspace, where our servers are hosted, is experiencing network issues,, which is causing page load issues on websites, job boards and HaleyMail.  Per Rackspace:

Cloud | Cloud Degredation | All Regions

On 29 June 2017, at 05:00 CDT, engineers became aware of an issue affecting multiple Cloud services and ticketing in all regions. Engineers are engaged and working to resolve the issue.

As you may be aware, our web servers are physically hosted with Rackspace, the world's largest provider of cloud infrastructure.  Haley Marketing has over 50 dedicated servers at Rackspace, which we monitor 24/7/365. We employ not just web servers, but also load balancers, firewalls, and backup services to help ensure optimal performance for your site.

We are actively monitoring the situation and are optimistic it will be resolved very soon.  We will post an update in our Help Center as we have more information.

 

6:30AM EDT We are seeing "Service Unavailable" messages on websites, job boards and HaleyMail. You may occasionally see the message “An internal server error occurred" when trying to access or edit your website. Please be assured that we are aware of the issue and we are working to find a resolution to the problem.

We will continue to provide updates here as they become available.

 

Our sincere apologies for the inconvenience.

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